Cadassist merges with Symetri
Since September 2018 when Cadassist was acquired by Symetri (part of the Addnode Group) an Autodesk Platinum Partner, we have operated side-by-side. The time has come for the two organisations to operate as one trading entity, further strengthening our position as Northern Europe’s leading Autodesk Platinum VAR.
With over 350 employees offering a broad range of expertise in CAD, BIM, and Product Design together with unique Integrated Design & Data Management solutions we remain committed to helping our customers deliver more from less...working smarter.
Integrated IT support for Gustafson Porter + Bowman: Identifying, implementing, and sharing the technology advantage
Challenges
- Ensuring robust contingences for server failure fall-out.
- To minimise downtime, disruption and dissatisfaction.
- Making sure no calls are ever missed, no contact ever elusive, and no client ever frustrated.
- Equipping the team with the means to communicate regardless of location; from home to office, and everywhere in-between.
Solutions
- Remote back-up server; from specification to installation in just 48 hours.
- Symetri IT Support services, including 14 full-time expert helpdesk technicians.
- Cloud-based VoIP telephony, digital communications for the modern business.
Benefits
- Continuous user efficiency and satisfaction.
- A resource to rely on—for the IT environment, the good of the business, and the reassurance for users; that if things go wrong, they’ll be put right.
- Freedom to move anywhere, yet always be in contact.
- An essential pillar of remote, home, and hybrid working.